Reigniting the
Human Connection

“Diversity Inchas measured effective diversity, inclusion, and equity strategies across all industries in the US for over twenty years. Northwell Health, New York State’s largest healthcare provider and private employer, has made the list for the ninth straight year and remained in the top spot in the 2021 Diversity Inc rankings for hospitals and health systems.

Northwell is also recognized in four other Diversity Inc specialty lists. These ranks are a reflection of Northwell Health’s decade-long journey toward the tenets of diversity, inclusion, and health equity for its team members, patients, and com- munities. Further, and in partnership with the Health- care Anchor Network, Northwell is one of the first health systems to declare racism as a public health crisis. This leadership accountability, exemplified at Northwell Health by CEO Michael Dowling, is foundational to achieving and maintaining health equity. DiversityInc celebrates with Northwell Health as Drs. Mieres, McCulloch, and Wright publish Reigniting the Human Connection: A Pathway to Diversity, Inclusion, and Health Equity to provide best-in- class strategies to ensure sustainable equity, diversity, and inclusion outcomes for diverse workforces, patients, and communities.”

“What does real diversity look like, and why is it worth working toward? How do we build and sustain systems that work for all of us? In this timely work, leaders from New York’s largest health system detail their decade-long quest to advance diversity, equity, and inclusion in healthcare. Health- care is the profession that first sees how diversity evolves. Drawing from real-world patient experiences and their own lessons learned, they offer practical strategies for building systems grounded in empathy, community partnership, holistic approaches to patients and care, and the recognition of our shared humanity. Optimistic and wide-ranging and reflective of the need for new strategies, Reigniting the Human Connection presents a vision of what a more equitable health- care system could be and a roadmap for how to get there.”

“I applaud the authors of this book as they provide the health- care industry a best-practice framework based upon a decade of applied experience using the tenets of diversity, inclusion, and health equity within one of the most diverse cities in the world to improve the health outcomes of the patients and communities served. Your leadership in taking on this serious issue and making it a part of your lived mission is exemplary and deserves to be celebrated.”

“Reigniting The Human Connection: A Pathway to Diversity, Inclusion, and Health Equity is a must-read for those in health- care and beyond. Healthcare is in urgent need of redesign to eliminate barriers, address inequities, and influence positive change needed to improve health outcomes for all. Dr. Mieres and coauthors not only brilliantly lay out the problem, but most importantly, they provide solutions!”